Thank you for choosing to visit SnuggleSouls (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains clearly and transparently how we collect, use, store, and protect your information when you visit or interact with our website, https://snugglesouls.com.
1. Who We Are
SnuggleSouls is a pet-focused educational platform dedicated to helping pet owners build meaningful and loving relationships with their cats. Our website address is https://snugglesouls.com. You can reach our data protection officer at privacy@snugglesouls.com.
2. What Information We Collect
Information You Provide Directly:
· Contact Information: Name, email address, phone number, or other contact details provided via forms (subscription, contact us, feedback).
· User-Generated Content: Comments, feedback, stories, and other submissions that you voluntarily provide.
Information Collected Automatically:
· Technical Information: IP address, browser type, device information, operating system, language preferences, and geographic location (approximate).
· Usage Data: Information about your interactions with our site, including page views, time spent on pages, and content preferences.
· Cookies and Tracking Technologies: We utilize cookies, pixels, and similar technologies for analytics, improving site functionality, and personalized content.
3. How We Use Your Information
We use the collected data primarily to:
· Enhance and personalize your browsing experience.
· Provide you with requested content, newsletters, and updates.
· Improve our website, products, and services.
· Respond promptly to your inquiries or feedback.
· Detect, prevent, and resolve technical issues.
· Comply with applicable laws and regulations.
4. How We Protect Your Data
We take robust security measures to protect your personal information:
· Encryption (SSL/TLS) to secure data transmissions.
· Strict access controls to limit data access to authorized personnel only.
· Regular security reviews and compliance audits.
· Use of secure hosting and reputable third-party services known for rigorous security practices.
5. Sharing Your Data With Third Parties
We may share your personal data with trusted third parties only when necessary:
· Service Providers: Such as email delivery services (Mailchimp), analytics providers (Google Analytics), and content management systems (WordPress, Elementor).
· Legal Requirements: When disclosure is required to comply with a court order, law enforcement request, or applicable law.
We do not sell, rent, or trade your personal data to third parties for marketing or advertising purposes.
6. Your Privacy Rights
Under applicable privacy laws, including GDPR (EU/UK) and CCPA (California), you have several rights concerning your personal data:
· Access: You have the right to request access to your personal data and information about how we process it.
· Correction: You can request the correction or update of inaccurate or incomplete personal data.
· Deletion: You may request the deletion of your personal data where legally permitted.
· Objection and Restriction: You have the right to object to or restrict processing under certain circumstances.
· Portability: You can request the transfer of your personal data to another service provider.
To exercise these rights, please contact us at privacy@snugglesouls.com. We will respond promptly, typically within one month.
7. Cookie Policy
Cookies help us to enhance your online experience. By visiting SnuggleSouls, you consent to our use of cookies for purposes such as:
· Session management
· Personalization of content
· Website analytics
You can control cookie settings through your browser preferences. Disabling cookies may limit certain features on our site.
8. Third-Party Links
Our site contains links to external websites (e.g., affiliate products, social media). These external sites operate independently of SnuggleSouls and have separate privacy policies. We recommend reviewing these third-party policies, as we are not responsible for their content or practices.
9. Children’s Privacy
SnuggleSouls is not intended for use by children under 13. We do not knowingly collect personal data from children. If we become aware of such data collection, we will promptly delete the information.
10. International Data Transfers
If you access SnuggleSouls from outside the United States, your data may be transferred to and stored on servers located in the U.S. By using our website, you consent to this transfer, processing, and storage of your data in the U.S.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in laws or practices. Updates will be clearly marked with the “Last updated” date. We encourage you to periodically review this page for the latest information.
12. Contact Us
For any privacy-related questions, requests, or concerns, please contact us:
· Email: privacy@snugglesouls.com
SnuggleSouls Privacy Department
We are committed to promptly addressing and resolving any privacy inquiries or concerns.